Return Policy

Service Cancellation

Interior design consultation services may be cancelled according to the terms specified in your service agreement. Cancellation requests must be submitted in writing via email or through our contact form. The cancellation policy varies depending on the type of service and the stage of the project.

For consultation services, cancellations made at least 48 hours before the scheduled appointment may be eligible for a full refund or rescheduling. Cancellations made less than 48 hours before the appointment may be subject to a cancellation fee.

Refund Policy

Refunds for interior design services are handled on a case-by-case basis and depend on the stage of the project and the specific terms of your service agreement. Generally:

Full refunds may be available if cancellation occurs before work has commenced
Partial refunds may be available based on the percentage of work completed
No refunds are typically available once the project is substantially completed
Refund requests must be submitted within 30 days of service completion

All refund requests are subject to review and approval. Refunds, if approved, will be processed to the original payment method within 10-14 business days.

Furniture and Products

For furniture and decorative items purchased through our services, return policies will vary by supplier and product type. Custom-made or personalized items are generally not eligible for return unless defective. Standard items may be returned within 14 days of delivery, provided they are in original condition with all tags and packaging intact.

We will provide you with specific return information, including return shipping instructions and any applicable restocking fees, at the time of purchase. Return shipping costs are typically the responsibility of the customer unless the item is defective or incorrect.

Requesting a Return or Refund

To request a return or cancellation, please contact us using one of the following methods:

Email: info@appealingeihones.world
Phone: +17149019100
Contact form on our website

Please include the following information in your request:

Order number or service agreement reference
Reason for return or cancellation
Date of purchase or service
Photos if returning a physical product

Processing Time

Return requests are typically reviewed within 2-3 business days. Once approved, returns are typically processed within 5-7 business days. Refunds, if applicable, will be issued to the original payment method and may take 10-14 business days to appear in your account, depending on your financial institution.

Non-Refundable Items

The following items are generally not eligible for return or refund:

Custom-made or personalized items
Services that have been fully completed
Items damaged by customer misuse
Digital products or downloadable content
Items returned after the return period has expired

Contact Us

If you have questions about our Return Policy or need assistance with a return or refund request, please contact us:

Email: info@appealingeihones.world

Phone: +17149019100

Address: 625 N Shepard St, Anaheim, CA 92806, United States